Return & Refund policy


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

 

Purelykart Ecommerce

Attn: Returns

RMA #

____

Hyderabad, Telangana 500054

India

 

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

The following items cannot be returned or exchanged:

     ●     Items which are tagged as " Non returnable "

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

     ●     Return Window: Items can be returned within 7 days of receipt. Condition of Items: Products must be unused, unworn, and in the original packaging with all tags and labels attached.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

      [email protected]

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